Shipping and Returns
How long will it take for my items to arrive?
You may receive your products within 3 to 13 days, including shipping time. Our production lead time takes 3 to 10 days, while shipping takes 3 to 12 days. To check all about our process, you can check our Production and Shipping Policy.
Where are you located?
We are located in Bacoor City, Philippines.
Payment and Orders
How can I pay?
We accept payments from debit cards, GCASH, and Cash on Delivery (COD).
Will I receive updates about my order?
Yes, all customers will receive an order confirmation, shipping notification, and tracking number.
Please contact us at firstname.lastname@example.org if you don't receive one.
Who can I contact if I have a problem with my order?
All inquiries can be forwarded to email@example.com or (0951) 334 9335.
Do you have COD?
Yes, but we ask for a 50% downpayment due to that the item is personalized to avoid cancellations.
Product Care and Promotions
What are the materials that you use?
We use high quality stainless steel material (316L surgical stainless steel) and 18k gold plating.
Our gold plated jewelries lasts more than 10 years even if worn daily. All are 100% non-tarnish and hypoallergenic.
Also, you don't need to worry about discoloration and fading.
Were you ever featured on a TV Show before?
Yes! We were featured in Kabuhayang Swak na Swak and GMA's Unang Hirit :)